Ask questions about your organisation in plain English. ChartPull’s AI understands who reports to whom, which departments exist, and how your company is structured.
AI Search requires the AI Features add-on. During your 14-day trial, all new workspaces have full access.
ChartPull has a single search bar at the top of the org chart. When you type a query, ChartPull first decides whether your question is a simple name lookup or an AI-powered question. Here is how that decision works:
Auto-detection rules
ChartPull triggers AI search when your query matches any of these patterns:When AI search is triggered, ChartPull sends your question along with your employee data to Claude Haiku. The AI analyses the data, finds matching employees, and returns structured results that ChartPull renders with highlighted matches in the interface.
When you type a short query like Sarah Chen, ChartPull performs a fast substring match against employee names, titles, and departments. Results appear instantly (under 50ms) because no AI call is made.
Simple search is available on all plans, including Free. There is no rate limit on substring search.
Here are 10 real queries you can ask AI Search. Each one shows what kind of answer you will get.
| Query | What it returns |
|---|---|
| “Who reports to Sarah Chen?” | List of Sarah Chen’s direct reports with names, titles, and departments |
| “Show me all directors in Engineering” | Every employee in the Engineering department with Director in their title |
| “Find people in the Sydney office” | All employees whose location is set to Sydney in Google Workspace |
| “Who has the most direct reports?” | Managers ranked by number of direct reports, highest first |
| “How many directors do we have?” | Count plus a list of all employees with Director in their title |
| “Show me everyone in Marketing” | All employees in the Marketing department |
| “List all department heads” | Employees at the top of each department hierarchy |
| “Which teams have more than 10 people?” | Departments or teams exceeding 10 members, with counts |
| “Show me the reporting chain from CEO to John Park” | Full chain of command from the top to the specific person |
| “Who are the most recent hires?” | Employees sorted by start date (if available in your directory) |
If the AI is temporarily unavailable or returns an error, ChartPull automatically falls back to substring search. You will see a small notice saying “AI unavailable — showing text matches” at the top of the results. This ensures you can always search your org chart, even if there is an issue with the AI service.
Search accuracy depends on your data
AI search can only find people and relationships that exist in your Google Workspace directory. If someone’s title is missing or their manager field is not set, the AI will not be able to include them in results. Use the Data Quality feature to identify and fix gaps.Quantum Inc is a 500-person technology company with offices in Sydney, London, and San Francisco. Rachel, their Head of People Operations, needed to find every engineering manager based in the Sydney office before a leadership offsite.
Without AI Search, Rachel would have exported the full directory to a spreadsheet, filtered by department and location, then manually cross-referenced manager flags — a process that typically took her about two hours. With ChartPull, she typed a single question:
In 30 seconds, ChartPull returned 4 engineering managers based in Sydney, each with their full reporting chain, team size, and direct reports. Rachel had her answer and moved on to planning the offsite agenda. She then asked four more questions and had all her prep done in under five minutes:
Use search for meeting prep
Before one-on-ones, skip-level meetings, or board presentations, spend 60 seconds asking AI Search about the people and teams you will be discussing. It is the fastest way to get context.AI Search allows 20 requests per 60 seconds. For most users, this is more than enough. If you are running a large batch of queries (e.g. preparing a report), space your questions a few seconds apart.